Building management
Residential Buildings Management
We have been successfully managing residential buildings in Pula and throughout Istria for more than 20 years.
The structure of the buildings we manage is varied.
As owners of special parts or as co-owners of the entire property, you are already familiar with the practicality of building management, we are ready to answer all specific questions in direct contact verbally or in writing.
- Residential building management and maintenance is a permanent activity that combines legal, economic, financial and technical aspects of business with the aim of providing the building as a whole and all its parts with a level of easement within the limits specified by laws, as well as the decisions of co-owners
- The direct participants in the management are the co-owners of the residential building as principals and the Manager as the principal. The co-owners take care of and are responsible for their co-ownership (they have rights and obligations regarding their share), while they entrust the executive tasks related to this to the elected building manager based on the "Building Management Agreement"
- According to the "Law on Management and Maintenance of Buildings", every building must have an elected manager and a co-owner representative.
- The reserve is a monetary basis that practically ensures and realizes the care of the co-ownership community for its building, and the issue of the use of the common reserve funds for the maintenance of the co-owned building is defined by the Regulation of the Government of the Republic of Croatia on the maintenance of buildings. The minimum reserve currently amounts to 0.36 euros per square meter. The co-owners, by a qualified majority decision, can change the amount of the reserve at any time and adjust it to the needs of the building.
- Each building managed by us has its own bank account into which the reserve is paid and from which funds are allocated for the needs of the building
- The community of co-owners is registered in the Register of the community of Co-owners and has legal personality and its own OIB, which facilitates and speeds up court proceedings and the application for funds (facade renovations, energy renovations, installation of solar power plants and heat pumps on the building), and facilitates the transfer of utilities to the community of co-owners, etc.
- Majority of co-owners required to make a decision: Emergency repairs (e.g. burst pipe) - no obligation to obtain consent. Urgent repairs (e.g. roof repair) - one third of co-owners. Regular management (e.g. selection of a representative, manager, decision to install an elevator) - more than 50% of co-owners. Investment maintenance - over 80% of co-owners
- Payment slips for the reserve contain a 2D barcode and are delivered in paper form to the address of the building, At the request of the co-owner, delivery via e-mail is possible
- The "House Rules of the Building" are decided by the agreement of the co-owners and the local authority roles. The basic document on co-owner relations is the "Inter-Owner Agreement of Building Co-Owners", which is based on the "Law on Ownership and Other Proprietary Rights" and "Law on building maintenance management"
- Our obligation is to inspect the building once a year, compile minutes, prepare and submit a management plan and program for the current year, as well as an annual final financial report by January 1 for the previous year.
All other matters such as (information, reports, review of financial cards, change of ownership, etc.) can be resolved with us via e-mail or in person. - In addition to regular maintenance and administration, we also offer our clients the services of managing large investment projects on the building, such as energy renovation, facade renovation, roof renovation, elevator renovation, and other parts of the building.
- We work closely with the representative of the co-owners of the tenants and listen to the wishes and needs of all co-owners of the building.
- We try to be transparent, and you can contact us daily for all information about your building, the state of the reserve, the financial state of the building, current works, as well as everything else that interests you as a co-owner.
- We constantly cooperate with dozens of companies, transparently looking for the best offer for work on the building, while remaining open to your suggestions.
- By analyzing the costs of the building, we will help you save on the so-called cold operation of the building.
We are also available outside of working hours for all emergencies and interventions that your building needs, and we are always available on the emergency phone as a contact person to coordinate their resolution.
Our employees speak fluent Italian, German and English which adds value and promotes communication.
Furthermore, upon customer request, we offer the sending of the annual financial report in Italian, German or English language.

MANDATORY WORK ON THE BUILDING:
- Residential Building Insurance
- Chimney inspections
- Disinsection and pest control
- Procurement and service of fire protection equipment and installation
- Monthly elevator service
- Annual inspection of the elevator
- Testing of the gas installation (once every 10 years)
- Examination of lightning protection installation (once in 5 years)
OPTIONAL WORK ON THE BUILDING:
- Cleaning the staircase
- Staircase lighting
- At the request of the co-owner, landscaping of the garden and the surroundings of the building will be organized
- Other works by agreement of the co-owners
In the event that individual co-owners do not pay the deposit, we take the following actions:
- On the regular payment slip, we indicate to the debtor the existing debt balance on a certain date
- We send reminders before execution to all debtors within the legally stipulated period
- If the debtor does not settle his debts, enforcement proceedings are initiated, and after the final order, forced collection via Croatian Financial Agency follows.
- After the end of the dispute, the co-owner defaulting debtor returns the cost of enforcement with default interest to the building's reserve account.
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